The CloudOWS Suite

One platform. 14 connected apps.

From the first WhatsApp message to the delivered order and the repeat purchase — every part of your customer journey, automated.

Communicate

Talk to every customer, on every channel, from one place.

WhatsApp Automation

Automate customer messages, order confirmations, notifications, and replies through WhatsApp.

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WhatsApp Inbox

Manage all customer conversations in one shared inbox for your entire team.

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Omnichannel Communication

Manage WhatsApp, Instagram, Facebook Messenger, email, SMS, and website chat from one platform.

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Sell & Grow

Turn conversations and campaigns into confirmed orders.

Customer CRM

Manage customers, customer history, orders, tags, leads, and customer relationships in one place.

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Marketing Automation

Send targeted WhatsApp campaigns, promotions, product launches, reminders, and customer re-engagement messages.

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Payment & Invoice Automation

Send invoices and payment links, automate payment reminders and confirm receipts — for advance, partial and recurring payments.

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Automate Operations

Remove repetitive work from orders, delivery and payments.

E-commerce Automation

Automate orders, COD confirmation, abandoned carts, order updates, and customer notifications.

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Workflow Automation

Create automated workflows that perform actions when an order, customer, payment, or other event happens.

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Delivery & Logistics Automation

Connect couriers, track shipments, automate delivery notifications, and manage failed deliveries and returns.

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Appointment & Booking Automation

Let customers book, confirm and reschedule appointments on WhatsApp, with automatic reminders that cut no-shows.

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AI

AI that answers, recommends and sells — in English, Urdu and Roman Urdu.

AI Customer Support

Let AI answer customer questions, provide order information, handle common requests, and hand over complex issues to your team.

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AI Sales Assistant

Use AI to recommend products, answer product questions, qualify customers, and help convert conversations into sales.

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Insights & Platform

Measure everything and connect the tools you already use.

Business Analytics

Track sales, orders, customers, WhatsApp performance, campaigns, COD confirmations, and overall business performance.

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Integrations & API

Connect CloudOWS with WooCommerce, Shopify, Magento, payment systems, courier services, and custom applications.

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Ready to run your business on autopilot?

Join businesses across Pakistan automating customer communication, orders and sales with CloudOWS.

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