E-commerce Automation
Fewer fake orders. Fewer returns. More delivered sales.
Cash on delivery drives online shopping in Pakistan — and so do fake orders, wrong addresses and refused parcels. CloudOWS verifies every COD order on WhatsApp before you ship it, recovers abandoned carts and keeps customers updated automatically, so you only pay courier charges for orders that are genuinely wanted.
Popular use cases
- Confirm COD orders before booking couriers
- Recover revenue from abandoned checkouts
- Cut "where is my order?" calls
- Request reviews after successful delivery
What you get with E-commerce Automation
COD order confirmation
Every new COD order gets a WhatsApp message with Confirm / Cancel buttons. Only confirmed orders move to dispatch.
Address verification
Ask customers to confirm or correct their address and nearest landmark before booking the courier.
Abandoned cart recovery
Remind shoppers who left items in their cart, with an optional discount code to bring them back.
Order status updates
Automatic messages for confirmed, packed, shipped, out for delivery and delivered.
Auto-tag & route orders
Tag confirmed, cancelled and unreachable orders automatically and sync status back to your store.
Retry & escalation
No reply? CloudOWS follows up automatically and flags the order for a call from your team.
Up and running in three steps
Automate orders, COD confirmation, abandoned carts, order updates, and customer notifications.
Link WhatsApp, your store, couriers and other apps in a few clicks.
Start from templates built for Pakistani businesses, or customise your own.
Measure everything in real-time dashboards and keep improving.