Automate Operations

Workflow Automation

If this happens, CloudOWS does that. Automatically.

Every business has dozens of repetitive "when X happens, do Y" tasks. CloudOWS lets you build them visually — no coding — so routine operations run on their own while your team focuses on growing the business.

Popular use cases

  • Notify the warehouse when a high-value order is confirmed
  • Alert managers when deliveries fail
  • Auto-assign leads by city to sales staff
  • Send review requests 2 days after delivery
Features

What you get with Workflow Automation

01

Visual workflow builder

Drag-and-drop triggers, conditions and actions to design any process.

02

Event triggers

Start workflows on new order, payment received, delivery failed, tag added, form submitted and more.

03

Conditions & branching

Different paths by order value, city, payment method, customer tag or time of day.

04

Delays & schedules

Wait minutes, hours or days between steps, or run workflows on a schedule.

05

Multi-app actions

Send messages, update orders, book couriers, notify staff, call webhooks.

06

Ready-made templates

Start from proven templates for COD, delivery, reviews, reminders and more.

How it works

Up and running in three steps

Create automated workflows that perform actions when an order, customer, payment, or other event happens.

1
Connect your channels & tools

Link WhatsApp, your store, couriers and other apps in a few clicks.

2
Switch on ready-made automations

Start from templates built for Pakistani businesses, or customise your own.

3
Track results & grow

Measure everything in real-time dashboards and keep improving.

FAQ

Workflow Automation questions

Ask our team

No. Workflows are built visually. Developers can extend them with webhooks and the API if needed.

It depends on your plan. Growth and higher plans include unlimited workflows.

Yes, using webhooks and the CloudOWS API.

Ready to run your business on autopilot?

Join businesses across Pakistan automating customer communication, orders and sales with CloudOWS.