Business Analytics
Know what's working — in real time
Make decisions on numbers, not guesses. CloudOWS brings sales, orders, COD confirmations, deliveries, campaigns and team performance into clear dashboards you can check from your phone.
Popular use cases
- Find which cities generate the most returns
- Measure real ROI of each campaign
- Track agent productivity
- Daily business summary on your phone
What you get with Business Analytics
Sales dashboard
Revenue, orders, average order value and trends by day, week and month.
COD confirmation reports
Confirmation, cancellation and no-response rates — and the revenue saved.
Delivery analytics
Delivery success and return rate by courier, city and product.
Campaign performance
Read rates, clicks, replies and revenue per campaign.
Team performance
Response times, chats handled and conversion per agent.
Scheduled reports
Get a daily or weekly summary on WhatsApp or email.
Up and running in three steps
Track sales, orders, customers, WhatsApp performance, campaigns, COD confirmations, and overall business performance.
Link WhatsApp, your store, couriers and other apps in a few clicks.
Start from templates built for Pakistani businesses, or customise your own.
Measure everything in real-time dashboards and keep improving.