WhatsApp Automation
Put your WhatsApp on autopilot
More than any other channel, Pakistani customers reply on WhatsApp. CloudOWS connects your business to the official WhatsApp Business API so order confirmations, updates, reminders and replies go out automatically — instantly, at any hour, without your team typing the same message a hundred times a day.
Popular use cases
- Order confirmation the second a customer checks out
- Shipping and delivery updates with tracking links
- Appointment and payment reminders
- After-hours auto-replies so no lead goes cold
What you get with WhatsApp Automation
Official WhatsApp Business API
Verified, Meta-approved access with a green-tick eligible business profile — no risky unofficial tools or banned numbers.
Message templates
Create and get approval for templates for order confirmation, shipping updates, payment reminders and promotions.
Interactive buttons & lists
Let customers confirm, cancel, choose a product or pick a time slot with a single tap.
Auto-replies & keywords
Reply instantly to greetings, "price?", "delivery charges?" and other common messages, 24/7.
Event-triggered messages
Send messages automatically when an order is placed, shipped, delivered or a payment is due.
Urdu & Roman Urdu support
Write templates in English, Urdu or Roman Urdu — the way your customers actually talk.
Up and running in three steps
Automate customer messages, order confirmations, notifications, and replies through WhatsApp.
Link WhatsApp, your store, couriers and other apps in a few clicks.
Start from templates built for Pakistani businesses, or customise your own.
Measure everything in real-time dashboards and keep improving.