Automate Operations

Appointment & Booking Automation

Bookings on WhatsApp. Reminders on autopilot.

Clinics, salons, gyms, consultants and service businesses lose hours on booking calls and lose money to no-shows. CloudOWS lets customers book in a WhatsApp chat and reminds them automatically before their appointment.

Popular use cases

  • Clinics and dental practices
  • Salons, spas and gyms
  • Coaching centres and tutors
  • Consultants and repair services
Features

What you get with Appointment & Booking Automation

01

WhatsApp booking

Customers pick a service, date and time slot right in the chat.

02

Calendar & staff slots

Manage availability by staff member, branch and service.

03

Automatic reminders

Reminders a day before and a few hours before, with confirm / reschedule buttons.

04

Reschedule & cancel

Customers reschedule themselves; the slot opens up for someone else.

05

Advance payments

Optionally collect a booking deposit through a payment link.

06

Follow-ups

Send after-visit care instructions, feedback requests and re-booking reminders.

How it works

Up and running in three steps

Let customers book, confirm and reschedule appointments on WhatsApp, with automatic reminders that cut no-shows.

1
Connect your channels & tools

Link WhatsApp, your store, couriers and other apps in a few clicks.

2
Switch on ready-made automations

Start from templates built for Pakistani businesses, or customise your own.

3
Track results & grow

Measure everything in real-time dashboards and keep improving.

FAQ

Appointment & Booking Automation questions

Ask our team

Yes, each branch can have its own staff, services and timings.

Yes, staff calendars can sync with Google Calendar.

Yes, the whole booking flow happens on WhatsApp.

Ready to run your business on autopilot?

Join businesses across Pakistan automating customer communication, orders and sales with CloudOWS.